How-to Videos & Reference Guides

Product how-to videos, understanding statements, help with reporting and more

Product how-to videos

The following How-to Videos provide easy instructions to help you operate your terminal or online product, such as how to connect your terminal, run reports, process transactions and more.

• Chase Mobile Checkout
• Future Proof Terminal
• iTerminal^®
• Resource Online
• Virtual Terminal^®

Statements

Resources to help you understand the various sections and terms within your merchant statement.

• How to Read Your Statement
• Statement Fees Defined

Quick reference guides

The following downloadable Quick Reference Guides can get you the answers you need about your equipment.

• Ingenico iCT250 Future Proof Terminal
• Ingenico 5100
• VeriFone Vx and VX Evolution (Retail/Rest.–TCS)
• VeriFone Vx and VX Evolution (Retail/Petro–HCS)
• VeriFone Omni and Vx (Retail/Rest.–TCS)
• VeriFone Omni and Vx (Retail/Petro–HCS)
• VeriFone Vx and VX Evolution (Retail/Petro)
• Equinox (formerly Hypercom) T4220 (Retail/Lodging–HCS)
• Retail/Restaurant with Gift Card – Equinox T4220 (formerly Hypercom)

Other

• Touch Tone Capture
• Voice Authorization–Discover Settled/Full Service
• Voice Authorization–Discover Conveyed

Reporting guides

You can access the following Resource Online documents:

• User Guide
• Reports User Guide
• Quick Reference Guide